Booking.com is an online travel fare aggregator site originating from the Netherlands. It was founded in 1996 and since 2005 has been operating under the American company, The Priceline Group. On the site, you can compare prices for travel accommodations, airline prices, and car rental fees. However, to stand out from the many travel fare aggregator sites on the Internet today, Booking.com offers cheaper and more affordable rates compared to when you book straight away from the hotel or the airline website.
Booking your travel accommodation with Booking.com
Begin by keying in your travel details in the search bar. Input your travel destination, arrival and departure dates, and how many people are tagging along with you. Specify how many adults and how many children are traveling with you and let the search engine know if this is a business or pleasure trip.
Filter Your Results
After you’ve keyed in your travel details, your results will pop-up right away, listed based on their users’ ratings and reviews. The first few unfiltered results would also be based on the best deals and discounts found on the platform. If the results aren’t up to your liking, you can always filter the accommodations based on property types like resorts, apartments, villas, and hostels, star ratings, prices from low to high or vice versa, type of facilities available in the vicinity, room amenities, and the town districts.
Selecting a Lodging
After you’ve found the perfect place to stay during your business trip or relaxing vacation, look through the place’s available rooms and suites. Here, you can get more details about each room type like how big the room is, the kind of view it has, and all the amenities of the room like hair dryer, bathtubs, and safes. The prices shown for each room indicate how much you have to pay in total instead of the rate of the room per night. Pick the best one for your travels and proceed to keying in your personal details.
Depending on the offer of the accommodation, there are different ways that you can pay for your travel lodging. Some places require a down payment, cutting off the hotel fees firsthand. Others allow you to pay after your stay at the hotel with the rule that you don’t cancel within seven days before your travel dates. For bookings that require pre-payments, Booking.com accepts credit cards from Visa, MasterCard, American Express, as well as internet banking from selected banks.
Cancelling Your Booking.com Accommodation
Some places on Booking.com have a strict cancellation or no-show policy. This means if you cancel your bookings any time before your stay, you will be charged a cancellation fee. Same goes for no-shows, where you fail to show up at your place of accommodation during your specified travel dates.
Make sure to read all the requirements and policies of the bookings before proceeding with the payments to avoid being charged with cancellation fees or look for listings that have lenient policies on cancelling your bookings. If you need to change your travel dates and avoid any extra fees, contact the Booking.com customer service.
Other travel services
On the Booking.com site, aside from travel lodging and accommodation, you can also look for flights, car rentals, and airport transport at affordable rates. The search feature is similar to the accommodation search engine; you only need to key in your travel dates and destinations. Then, pick the most economical offer for the flight and transport services to complete your trip planning.
Booking.com Mobile App
You can search for deals on travel accommodation, flights, and transportation directly through the Booking.com mobile app. The app is currently available on App Store and Play Store for iOS and Android users respectively. You can search for accommodation just like on the Booking.com site but the app allows you to look for lodging wherever, whenever.
Redeeming the special offers from Booking.com
You can redeem great deals and exclusive coupons from iPrice by following these simple steps.
- Direct yourself to the Booking.com Coupons and Offers page on the iPrice website.
- Browse through the list of available coupons and read the terms and conditions.
- Unavailable or expired offers will be greyed out and are un-clickable.
- If a coupon code is required, you will be redirected to a pop-up that contains your exclusive code.
- Copy and paste the code into the designated box on the checkout page to apply the discounts.
- No coupon code means the deal is offered site-wide and is automatically applied.
How to Contact Booking.com
If you have any inquiries, requests, and complains, you can easily contact Booking.com through their customer service center, hotline or email.
Customer service : 03-7724-4265
Office phone number : +60 32296 7800
Fax : +60 32296 7999